Do your digital services meet your customer's expectations?

Take control of your digital experience.

Welcome to Optimiz.

Empowering your teams to deliver the best digital experience.
It starts and ends with the customer.

We are an IT Operations optimization partner that helps enterprises adapt and thrive in the digital era. We do this by simplifying the process of monitoring your digital products and services, empowering your teams by learning the optimal ways to use your monitoring tools, and helping you make data driven decisions.

We provide services and solutions across the AIOps spectrum. Having started our journey focusing on APM, Information Technology Service Management (ITSM) and infrastructure monitoring, we've expanded to include Event Correlation and ITSM process workflow automation. Our goal is to help reduce the number of incidents and Mean Time to Repair (MTTR), while delivering the best digital experience for your customers.

We evaluate your current IT Ops model and solutions to determine the health of your operations and provide recommendations.

We help monitor your applications. We work with you to build the capabilities that you need, both in a fully managed offering or hybrid model.

We develop the right operating model, design the right system architecture that supports your requirements and implement a recommended tool set.

Have an interactive voice response platform servicing your customers? We've built a solution that easily integrates your IVR platform with the right monitoring solution.

Explore Our Client Cases

We are trusted, globally.

Education

Helping large Canadian University realize the full potential of their application monitoring solution.

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Zero Interruptions. Optimized Performance

Helping you take
a closer look.

We know the importance of achieving optimal and reliable performance for your digital services and solutions. We help streamline and simplify the process of managing your digital services and the performance of your IT Operations, while helping you deliver an elevated customer experience. We believe the process starts and ends with your customer - delivering processes that meet your customer expectations and drive value.

We simplify the complexity of your IT Operations into insights that empower you to make informed decisions.

Our Team.

We are a team of industry leaders passionate about simplifying the process for monitoring your IT Operations. Having spent a lot of time building and operating technology companies, servicing a wide range of industries, we realize there's a need for simpler solutions that can be easily measured and understood.

Our Partners.

We use our partner ecosystem to deliver optimal service to our clients, which is why we work with the best and brightest teams.