END-TO-END Services

Professional Services

Your customer expectations are changing rapidly, which services and applications will help you stay ahead of the curve?

Overview

How can you make applications scalable and sustainable?

We provide end-to-end services, ranging from full AIOps, ITSMF, developing APM strategies, through to architecting and configuring monitoring software. If you’re experiencing issues with your current implementation, looking to maximize the value of your investment, or simply looking to learn more about the technology platforms in the monitoring space, we are here to help.

Applying a proven set of best practices that we have curated over several client engagements, our deep knowledge of current features and trends within this space, we will enable your IT Operations, product and business teams to get the most out of the monitoring solutions already in place or that need to be implemented. Our goal is to help you achieve proactive monitoring of your digital products and services real-time, while reducing complexity in your workflow and operating model, so issues are resolved quickly, reducing your Mean Time to Resolution (MTTR) and significantly improving your customer's experience.

OUR SOLUTION

Helping you achieve future-proof digital capabilities.

We provide full Enterprise Software implementation with our certified consultants extensive portfolio of services. However, depending on the needs of your company, we can also engage in a short "teach you how to fish" engagement. We have experience developing APM strategies and multi-year roadmaps for monitoring critical business applications and digital services for your customers.

Optimiz

Strategy &
Tech Roadmap

Site Reliability
Engineering (SRE)

Training

A fast changing world requires quickly transforming your strategy to keep up with the pace. We work with you to get outcomes your business deserves. We help build and define road maps, architecture design, implementation and configurations optimized for success.

We work with your team to help mature and grow your SRE practice. We help train your team to find the balance between innovation and reliability, with the ultimate goal of providing direct and immediate value to the key stakeholders within your company, and most importantly, your customer.

Instead of sending your staff to a generic training session, we've designed a training program that incorporates hands-on experience using your IT operations environment, that is custom-tailored to your needs. In many cases, your team will compete the training by developing a working prototype.